Effective Date: 16 September, 2025
These Terms of Service (“Terms”) govern your access to and use of MTrackPro (“we,” “our,” or “us”), a product of Metricoid Technology Solutions Pvt. Ltd. By creating an account, registering, or using the MTrackPro platform and services (the “Services”), you agree to these Terms. If you do not agree, please do not use our Services.
MTrackPro is intended for business use only.
You must be at least 18 years old to create an account.
If you are registering on behalf of a company, you represent that you are authorized to bind that company to these Terms.
Employers/Organizations are responsible for managing access and permissions for their users.
You are responsible for keeping your login details secure.
You must not share accounts or allow unauthorized access.
You agree not to:
Use MTrackPro for unlawful or harmful purposes.
Copy, modify, or reverse-engineer the platform.
Attempt to bypass security, monitoring, or licensing controls.
Employers are solely responsible for how monitoring features are used with their employees and must comply with applicable laws when using the Services.
Employers are solely responsible for enabling and using monitoring features (including live screen, screenshots, and productivity tracking).
Employers must ensure these features are used in compliance with applicable laws and, where required, obtain employee consent.
Misuse of monitoring features is strictly prohibited, and MTrackPro will not be held liable for such misuse.
To enhance security, employers are strongly advised to:
Enable Two-Factor Authentication (2FA) for all admin accounts.
Use strong, unique passwords and update them regularly.
Restrict monitoring access to authorized personnel only.
Employers/Organizations own and control the data collected from their team members.
Your data is yours. We only use it to run MTrackPro and improve our service. We don’t sell it or use it for anything else.
Paid plans are billed as per the subscription details selected.
Fees are non-refundable unless otherwise stated.
Subscriptions automatically renew unless cancelled before the renewal date.
We aim to provide continuous service but do not guarantee uninterrupted access.
We may temporarily suspend services for maintenance or upgrades.
We may suspend or terminate accounts if:
These Terms are violated.
Fraudulent, abusive, or unlawful activity is detected.
Required by law or regulatory authorities.
Employers may delete user accounts at any time.
MTrackPro is provided “as is” without warranties of any kind.
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages.
Our total liability will not exceed the fees paid to us in the 12 months prior to the claim.
Your use of MTrackPro is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect data.
These Terms will be governed by and interpreted under the laws of India.
We may update these Terms from time to time. If changes are material, we will notify you by email or through the platform. Continued use of the Services after changes means you accept the updated Terms.
For questions regarding these Terms, contact us at:
Metricoid Technology Solutions Pvt. Ltd.
Email: contact@getmtrackpro.com
Website: https://getmtrackpro.com